Refund policy

Exchange Policy: As Green Calgary is a local grassroots charity, all proceeds from Green Calgary's EcoStore & community sales support our local environmental programs & initiatives. As a result, we do not offer refunds. However, we will happily exchange a defective product, with a valid receipt, for 30 after purchase. Certain products, such as our rain barrels and vermicomposting worms, have specific return/exchange policies which supersede this policy where posted.

If you're not sure about the product you are considering purchasing, please take your time in making your decision. We support conscious consumerism and never want you to feel pressured to buy a product you may not use or want. Thank you for your support and understanding.